Privacy policy
Privacy policy
At Travelpawsh, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, referred to as “Device Information.” This includes details such as your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, referral sources, and interactions with the Site. We also collect information when you make a purchase, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number), referred to as “Order Information.”
2. SMS Information
In addition to Device Information and Order Information, we may collect information related to SMS (Short Message Service) when you use our SMS services. This may include message content, recipient numbers, timestamps, and other relevant details.
3. How We Use Your Personal Information
We use Order Information to fulfill orders placed through the Site, including processing payments, arranging shipping, providing invoices, and order confirmations. Additionally, we use Order Information to communicate with you, screen orders for potential risk or fraud, and, in line with your preferences, provide information or advertising related to our products or services.
We use Device Information and SMS Information to screen for potential risk and fraud, improve and optimize the Site, generate analytics about customer interactions, assess the success of marketing campaigns, and facilitate the sending and receiving of SMS messages.
4. Sharing Your Personal Information
We share Personal Information with third parties to facilitate the use of your information, as described above. For example, we use Shopify to power our online store and Google Analytics to understand customer usage of the Site. You can review how Shopify uses your Personal Information here and how Google uses your Personal Information here. We may also share information to comply with laws, respond to legal requests, or protect our rights.
5. Behavioral Advertising
We use Personal Information for targeted advertisements or marketing communications we believe may interest you. You can opt-out of targeted advertising through the provided links for Facebook, Google, and Bing. Additionally, you can opt out of some services here.
6. Do Not Track
We do not alter our Site’s data collection and use practices when we receive a Do Not Track signal from your browser.
7. Your Rights
If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise this right or for more information, contact us through the information provided below.
8. Data Retention
We retain your Order Information for our records unless you request its deletion.
9. Changes
We may update this privacy policy to reflect changes to our practices or for operational, legal, or regulatory reasons.
10. Contact Us
For questions, complaints, or more information about our privacy practices, contact us by email at info@travelpawsh.com
